City of Bend to Launch New Online Permit Center Dec. 14

City of Bend to Launch New Online Permit Center Dec. 14

The City of Bend’s new Online Permit Center will launch on Monday, Dec. 14, 2020. The Online Permit Center will be the service center for business registrations, building and engineering permits, land use applications, special event and fire permits, code complaints, room tax remittance, and other specialty licenses.

The Online Permit Center is part of a multi-year project to modernize outdated software and systems at the City of Bend and provide customers with a convenient, user-friendly online experience. In the current COVID-19 environment, the Online Permit Center also provides customers with a safe option for contactless payments, submissions, and tracking.

Customers can expect to see a number of benefits in the new online system, including streamlined online submittals, payments, reviews and inspection scheduling, and the ability to find project status information faster and easier.

To help the City transition to the new system, Permit Center activities will be limited from Nov. 25 through Dec. 11, 2020:

Permit Center customers may experience delays in service and response time over the next few weeks while City staff attend trainings and transition current projects to the new system. The City appreciates the community’s patience as staff work to make this transition as easy as possible and provide more customers with convenient online services.

For more information and updates on the new Online Permit Center, visit the project webpage by clicking here to learn more.